Paperless driving, with the in-cab tablet solution, Mobile Workforce improved margins, rich customer service and getting paid faster.
From a more traditional waste collector, meerlanden has developed into an innovative waste collector and processor that also deprives municipalities on integral management of public space. They value waste streams by using them as raw materials as much as possible, thus contributing to a cleaner environment.
The past few years we had to innovate. This has led to the construction of a fermentation plant used in 2011. With this installation, the energy present in the GFT waste is converted into biogas which is upgraded to green gas. This innovation has taken the first step in creating a regional circular economy.
To improve service for their clients, Meerlanden desired a better billing system: totally paperless!
Arthur Richardson, Manager of Commercial Waste at Meerlanden notes, “We were up against several challenges at Meerlanden. A need to work environmentally responsibly, and the flexibility to adjust to constantly changing demands and improve our billing system at the same time.
"The Mobile workforce App was the perfect solution for our needs.” It's a great innovation with which we fully automise the entire administrative process of bin-collection for our clients, from agreement to billing. And this process is paperless. Every day our drivers in Industrial waste are supplied with a tablet that they easily mount in their cabin. Through the App they have a constant link with our planners, thereby providing a lot advantages.
"We gained time and satisfied clients. The billing process is now substantially faster. Our clients are better informed because of it, we receive less complaints, and it improves the efficiency of our processes. We profit from the time gained.
We also enjoy full integration with the AMCS back office software which really fulfill its promise to enhance efficiency. Paperless driving is a reality!” says Richardson.
Download the case study and learn about all benefits and results De Meerlanden has achieved by implementing the in-cab tablet solution from the Mobile workforce suite and Enterprise management (ERP)!
Mobile Workforce at the Meerlanden
Meerlanden Industrial Waste Disposal was the first to start with the in-cab tablet solution from AMCS. The app with which the full administrative handling of the wheely bin emptying of industrial waste customers is fully automated, from the commissioning of the contract to the invoicing.