Transform how you engage with customers and partners
Streamline and digitize customer and partner processes to create operational efficiencies and increase your profits.
The AMCS Digital Engagement solution comprises a suite of SaaS products and modules to transform how hundreds of waste and recycling operators engage with customers and suppliers around the world.
The platform consists of three modules;
- Partner Engagement
- EDI & eBilling
- Customer Self-Service
By introducing these modules, we support new and emerging digital channels. Driving the resource industry forward into a new era of customer convenience and operator efficiency.
Benefits
- Greatly reduce requests to your call center
- Enable the delivery of on-demand services
- Increase customer satisfaction
- Reduce subcontracting costs
- Get real-time confirmations back from subcontractors
- Dramatically reduce invoice processing costs
AMCS Customer Portal Animation
Growing your waste and recycling business can be hard when inundated with mundane requests. This animation showcases how the AMCS Customer Portal can help streamline your business processes and maximize customer self-service. Freeing up time for you and your team to focus on growing your business. Watch the video to learn more.