AMCS Platform Summer Release 2022

We have transformed the customer experience of key finance functions such as invoice and price change management by simplifying and streamlining these processes to deliver higher performance, automation, configurability, ease of use and control.

The new price change management function provides an on-line price editor to remove the current requirement to perform large batch price increases via Excel based price files which require downloaded and uploaded files.

Image below: Accounting Dashboard providing rapid and personalized access to key invoice automation services

Image below: Price Changes Dashboard providing overview of status of price change campaigns

AMCS Vision AI is our artificial intelligence driven, computer vision solution designed to digitize images of resource streams and service events to provide operators with automated and continuous insight.

It consists of an AI monitoring unit and recording device which can be fitted and integrated into a variety of assets including collection vehicles and MRF plant equipment.

The AI Monitoring unit records images and our Artificial Intelligence/Machine learning engine automatically analyses then to detect target patterns (e.g. contamination, composition etc,) to provide alerts, insights and actions on the AMCS Platform portal.

The first use case for AMCS Vision AI is for Automated Contamination Management where it will detect contamination in recyclables at the point of collection and allow the operator to link the contamination to the address location of the waste producer.

Please view a short demonstration and animation video of AMCS Vision AI in action.

Image below: Dashboard tracking contamination trend patterns by time period and locations

In Smart Dispatch, we are adding a feature to view the real-time summary progress of a route. This summary view is particularly useful for monitoring high volume density routes (e.g., residential routes) where it is not practical to view routes by individual stops. Instead, this new progress view shows the total amount of planned time including a percentage progress bar to show the real-time status of the completion of the route. This progress status can be rolled upwards to view progress by Depot, Team Board, Waste Type etc. so that the dispatcher can get a higher-level summary view across all operations.

In addition, this release sees delivers enhanced route optimization features for round work including:

• Master Route optimization are now fully integrated into and fully accessible by Smart Dispatch.
• New orders can be automatically assigned into the optimal service day, route and order sequence
• Churn (e.g., new, cancelled orders etc.) on master routes is automatically managed on Master Routes
• Option to work in manual order slotting mode for routes that are yet to be optimized

Learn more here about how you can use our embedded optimization services to reduce your fuel bill by 15% plus.

Please view a short demonstration and animation video of Cross Route Optimization in action.

Image below: New Real-Time View of High-Density Residential Routes.

This release also delivers automation for unattended scale operations to increase efficiency, through put and allow 24/7 operations.

A new innovative Driver Mobile Scale Access solution will allow authorized drivers to access scale weights (both gross and tare) to allow them to rapidly and efficiently weigh each container load in and out without any need for a scale operator or a specialist terminal. This is available initially in the Netherlands only.

This release also sees the first phase of integration into third party scale access and control and peripherals such as Driver Access Terminals (DAT), barriers, lights etc. The first phase will support third party DAT access only in the North American market.

This release also delivers the integration of payment acceptance at scale using an integrated AMCS Pay Point of Sale (PoS) terminal. This feature means that the payment card details will only need to be entered once into the AMCS Pay PoS terminal and AMCS Platform will be automatically updated, thus removing any effort for double entry and reconciliation, and reducing the risk of keying errors.

Please view an animation video of AMCS Pay in action here.

This release also advances the Digital customer experience with enhanced portal features designed to boost e-commerce including the rich multimedia presentation of service offerings as well as new interactive portal self-service and payment features including Bank Bill Presentment and support for Apple Pay and Google Pay.

On the Customer Portal, this release offers the ability to add rich multimedia presentation of service offerings as well as new self-service features.

AMCS Bank Bill Presentment provides a new self-service channels for customers (business or consumer) to access their account information and bills on their banking internet portal and to pay for their bills securely and at their convenience on a 24/7 basis.

This release also sees the addition of Apple Pay and Google Pay to the range of payment types that can be accepted on AMCS Pay across our channels for portal and mobile payments. These new payment types prove a modern and seamless payment experience that is necessary to delight younger demographics.

View our new Customer Portal animation here.

AMCS Financials is our new SaaS based financial accounting system designed to automate all the accounting process including General Ledger, Accounts Payable/Receivable, Fixed Assets, Bank Reconciliation, Tax Management, Multi-Company Accounting, Currency Management and Deferred & Recurring Revenue Management.

It is a modern SaaS based solution that is an integral part of the AMCS Platform, to provide a waste and recycling organization with full visibility and control over its financial, trading, and operational data and processes.

The first release is available in the German speaking DACH market only. A release date for North America will be announced in the coming weeks.