AMCS Platform - One SaaS platform. Multiple integrated solutions.

A scalable, enterprise-grade, cloud platform purpose-built for waste, recycling and complex logistics companies to operate more efficiently and drive sustainability across all business processes.

Our smart, scalable solutions support end-to-end optimization of all your business processes. Combining industry-specific functionality, e-commerce ingenuity and on-vehicle technologies for a flexible approach to boost productivity.

With an intelligent platform that predicts and actions in real-time, waste, resource management and recycling companies are equipped with the tools they need to accelerate business and sustainability goals.

AMCS Platform Winter Release 2022 Overview

We are proud to announce the launch of the AMCS Platform Winter 2022 Release, our third major release of 2022.

The main theme for this release is Building for change and innovation – transforming the user experience to drive agility, automation, and insights.

This release sees the launch of two new solutions; AMCS Extend and AMCS Fleet Maintenance.

This release sees a further realization of the transformation of the user experience and automation in areas such as invoice automation, payment fee charges, recycling inventory management and overfilled container tracking.

Key Themes in Winter 2022 Release:

  1. Transforming the customer experience by providing agility through a new extensibility framework to allow customers to design customizations independently with greater ease, choice, and flexibility.
  2. Transforming the customer productivity experience with increased automation with the launch of our new AMCS Fleet Maintenance that empowers customer to maximize fleet productivity, availability, and cost savings. There are also innovations to support enhanced automation of invoicing, payment processing fees and automated notifications.
  3. Transforming the customer operations experience to drive sustainability with automated insights solutions such as new support for Overfilled Container detection in AMCS Vision AI and a new interactive Inventory Dashboard to provide actionable insights for recyclers.
AMCS Platform Winter Release 2022

Summary Release Feature Highlights

We are delighted to launch AMCS Extend as part of the AMCS Platform ’22 release. All our product investments are designed to digitize, automate, transform and future proof business processes.

In this release we also launching our comprehensive AMCS Fleet Maintenance solution into new markets, empowering our customers to manage equipment, employees, workshops, and resources in real-time. In addition, our goal of transforming the customer experience through enhanced automation is realized with innovations in invoice automation, payment fee charges, recycling inventory management and overfilled container tracking.

Elaine Treacy, AMCS Director Global Product Management

Other Key Highlights of the Winter 2022 Release include:

  • New audit trail capabilities to allow AMCS Platform Customer Service Representative users to readily view logs to see how, when, why, and by whom data was created or changed.

  • Enhanced SMS message capability to allow the automatic scheduling of SMS messages based on an expended list of pre-defined triggers, including the ability to customize the SMS message using data from the customer and specific service. This new SMS message service is chargeable and includes a full message tracking and auditing service.

  • New secondary pricing enhancements to allow drivers to readily add optional secondary charges on their in-cab mobile applications for extra work (e.g., site delays, extra services etc.).

  • New Customer Portal capabilities including support for multiple payment providers (e.g., bank transfer and card payment providers), sharing of ad-hoc files with customers and an expanded ‘My Services’ area for residential customers.

AMCS Platform for Recycling Animation Video

Watch our short animation video to understand how the AMCS Platform solution can automate your recycling operations to allow you to transform your feedstocks into high quality finished goods, track key metrics (inventory, costs, margin, material quality) and trade (buy, sell and broker) materials.