Driving better customer experiences

With AMCS intuitive customer portal technology, waste operators have the tools to automate routine tasks and maximize customer self-service. Resulting in:

  • Reduced administration costs
  • Increased revenue
  • Reduced call volumes

This scalable approach to online services helps you deliver better customer experiences, increasing satisfaction and loyalty while reducing the burden on your customer service department.

scale your business with performance sustainability

Let AMCS show you how to optimize for efficiency, increase your profits, and grow your business.

Get a demo

AMCS Customer Portal brochure

Find out how AMCS Customer Portal can reduce call volumes, decrease operational costs, and increase customer satisfaction.

Download brochure

Automate interactions with our Customer Portal

The AMCS Customer Portal is a secure SaaS solution purpose-built to streamline and simplify everyday customer interactions.

With 24/7 access to real-time service and billing information, customers are empowered to manage their account, automating basic interactions to resolve queries and pay bills easily.

Ensuring waste and recycling operators can:

  • Improve customer satisfaction by up to 33%
  • Streamline resources and reduce call volumes by up to 30%
  • Improve cash flow with online payment
  • Create a positive, professional, and consistent brand experience

Designed to elevate your customer service offering, our online customer portal supports multiple lines of business and diverse processes including new customer sign-up, order requests, and payment processing.

By automating interactions and maximizing self-service, we help you increase efficiency and minimize operational costs, while reducing pressure on busy customer service staff and freeing your team to focus on business growth.

Watch Shopping Cart demo

The AMCS Customer Portal is a secure SaaS solution purpose-built to streamline and simplify everyday customer interactions.

With 24/7 access to real-time service and billing information, customers are empowered to manage their account, automating basic interactions to resolve queries and pay bills easily.

With the AMCS Customer Portal, your company can:

  • Improve customer satisfaction by up to 33%
  • Streamline resources and reduce call volumes by up to 30%
  • Improve cash flow with online payment
  • Create a positive, professional, and consistent brand experience

scale your business with performance sustainability

Let AMCS show you how to optimize for efficiency, increase your profits, and grow your business.

Get a demo

AMCS Customer Portal brochure

Find out how AMCS Customer Portal can reduce call volumes, decrease operational costs, and increase customer satisfaction.

Download brochure
IMPROVING YOUR BUSINESS PERFORMANCE
Our Customer Portal Business Value Drivers

The Global Waste & Recycling Benchmark Report

Download your copy to explore:

  • Top Industry Trends & Challenges

  • Adaptation & Change Management

  • Growth & Technology Investment

Don’t miss out! Get access to expert analysis, survey results and industry trends.

resources

Webinar
the future of municipal resource management with smart technology
Press Release
AMCS Platform Winter 2024 Release
eBook
automate to innovate
View other resources

scale your business with performance sustainability

Let AMCS show you how to optimize for efficiency, increase your profits, and grow your business.