Job Specification
We are seeking a dedicated and dynamic Instructional Designer to join our team. The ideal candidate will be responsible for producing effective instructor-led training materials, online courseware, and certification exams on AMCS Products. This role is pivotal in ensuring our employees have the product skills and knowledge to excel in their roles, and in enabling our customers to adopt and use our products to their best advantage.
Key Responsibilities:
Content Production:
Produce effective instructor-led training materials and online courseware on AMCS products
Research and translate technical product information into plain English for non-technical users
Conduct training needs analysis, produce curriculum plans, apply instructional design principles, and produce training and eLearning content
Produce animated videos for conceptual content
Record software demonstration videos
Produce software simulations and other practice activities for learners
Create and edit user guides, instructor manuals, learner handbooks, training presentations, and quick reference guides
Document best practices and map process workflows from Subject Matter Expert notes and interviews
Deliver onboarding sessions to customers
Ensure training materials meet quality assurance standards prior to publication and release
Training Development and Administration:
Develop and publish training courses and learning paths using Skilljar LMS
Design and develop training programs, including but not limited to workshops, e-learning courses, and seminars.
Curate existing training into learning paths tailored to each department and role.
Coordinate logistics for training sessions, including scheduling, materials, and venue arrangements.
Maintain and update training records, ensuring compliance with mandatory training requirements.
Evaluate the effectiveness of training programs through assessments, surveys, and feedback, implementing improvements as needed.
Employee Development Programmes:
Develop and manage employee development programs aimed at enhancing skills, knowledge, and career progression.
Work closely with managers and employees to identify development needs and create personalized development plans.
Monitor the progress of development programs, providing guidance and support to participants.
Stay informed about industry trends and best practices in learning and development, incorporating them into the company's programs.
Qualifications:
· Educated to a degree level with a business studies, technical communication, eLearning, localization, or media technology qualification preferred. A Master’s degree is a plus.
5+ years experience with content development, including instructional design, adult learning principles, and training methodologies.
Understanding of accounting or financial reporting an advantage.
Understanding of SAAS products an advantage.
Excellent presentation, communication, and interpersonal skills.
Proficient using Skilljar, Camtasia, Articulate Storyline or Rise, Vyond, and Vimeo or equivalent learning management systems (LMS) and content development tools.
Ability to manage multiple projects simultaneously and meet deadlines.
Strong analytical skills with the ability to assess training needs and evaluate program effectiveness.
Certification in Learning and Development (CPLP, CPTM, or similar) is desirable.
Join Our Mission for a Sustainable Future and Enjoy the Following Benefits:Health insurance that covers up to three dependents
Shuttle service for convenient transportation
Complimentary on-site food and coffee for your enjoyment
Allowances
15 days of vacation leave and 15 days of sick leave for your well-being
Joining a world leader in environmental services
Hybrid work arrangement for a flexible work-life balance