The rollout of the AMCS Platform is a key part of our DX journey. Optimizing our logistics benefits for our customers, communities, and the environment, supporting our triple bottom line (people, profit, and planet).
Four Key Themes in the Spring 2024 AMCS Release
- Delivering sustainable cities and communities with the new AMCS Platform for Municipalities.
- Leveraging data driven and AI powered Transport automation to deliver safety, operational efficiency, and agility.
- Trade smarter and accelerate order to cash with trader centric order management and fulfilment support.
- Modern Experience & Sustainability. Design for a Better Future.
This release elevates business performance across our customers operations though superior user experience and automation, all while driving sustainability. Our new purpose built Municipal solution is designed to help cities and private haulers to modernize and efficiently automate their service delivery capabilities while meeting the rising service expectations of residents and delivering on sustainability. New trader centric automation empowers recycling traders with enhanced insights and tools to trade smarter with greater efficiency. Enhanced AI powered, and data driven transport automation continue to drive greater fleet efficiency and safety.
Theme 1: Delivering sustainable cities and communities with the new AMCS Platform for Municipalities
The AMCS Platform for Municipalities streamlines operations for waste and recycling services through automation and digitization, enhancing operational efficiency, customer service, and sustainability.
The solution can be viewed in three discrete but connected areas (Service Definition/Onboarding, Service Delivery (Logistics) and Service Management, with the Spring Release focusing on delivering functionality in the first two areas.
Key Features
Business Value of the AMCS Platform for Municipalities
Designed from the ground up for municipalities, leveraging our 30 years of experience with new features for service package definition, new service types, and route segment management.
We provide a complete, integrated solution for efficient process management across operations, eliminating disjointed processes and the complexities of multi-vendor solutions.
Superior automation across all operations for a lean, efficient workflow that reduces administrative overheads, maximizes customer self-service, and improves user experience.
Improved responsiveness to market trends, consumer demands, and business opportunities by tailoring, standardizing, and customizing new service package types.
An innovative solution that streamlines the entire transport process from planning, rostering, tracking, optimization, AI exception detection, to validation.
Theme 2: Leveraging data driven and AI powered Transport automation to deliver safety, operational efficiency, and agility.
In this new release, we continue to transform your transport operations with the advanced Platform User Experience. Key updates include:
- Transport Live View: A new work center addition for real-time fleet insights.
- Safety Module: A dedicated module powered by Vision AI to ensure transport safety.
- AMCS Telematics & Fleet Maintenance Enhancements: Explore a variety of new features and improvements designed to streamline your transport operations.
Transport Infographic Flow Chart
Key Features
New automation of inventory (parts) management is designed to ensure that Fleet Managers have accurate inventory parts data, thus avoiding overstocking or understocking parts, leading to cost savings as parts inventory can sometimes tie up excessive cash. The solution includes a new cycle counting solution.
A new safety feature automatically creates a follow-up action to check lugs after any work order on AMCS Fleet Maintenance that involved wheel removal.
We’re tracking everything. Our PM (preventive maintenance) schedules for each individual asset, who reported what problems and when, how much equipment we need for any given flight, and a lot more. It’s all helping us make huge improvements to our day-to-day operations.
Business Value of AMCS Transport Solutions- Safety, Efficiency, and Agility
We enhance safety and provide opportunities for driver coaching. Our AI module allows transport staff to view and manage safety exceptions, overfills, and contamination events, reducing insurance claim payouts.
Get live visibility on your fleet with real-time tracking and alerts for key events such as speeding, harsh driving, and engine fault codes. Our module identifies deviations from planned routes and visualizes hazardous collection events, enhancing safety and efficiency.
Leverage telematics data for automated fleet maintenance scheduling, supporting both preventive and predictive maintenance. Early detection of vehicle health issues reduces costs associated with breakdowns, improves customer service, and enhances safety.
Automation brings efficiency to parts management, helping you run a leaner operation. With accurate inventory data, customers can identify surplus parts for return or resale, leading to cost savings. Our new mobile app supports regular cycle counts to adjust and purchase new parts, improving fleet maintenance operations.
Theme 3: Recycling – Trade Smarter and accelerate order to cash with trader centric order management and fulfilment.
This release places the needs of the recycling commodity trader at the center of new automation processes designed to support smarter trading, which is more intuitive and efficient.
This concept of trader centric design empowers the trader in the key tasks of order management and fulfilment, and it will increase trading margin, reduce administration time, and accelerate the order to cash process by allowing the rapid identification and resolution of any points of delay on order fulfilment and invoicing.
Key Features
This feature allows a recycling operator to import stock take information from the yard and with use of templates they can verify it with Platform stored data and adjust where there are discrepancies.
Thresholds can be configured for both price and weight tolerances with a supporting approval workflow process.
Business Value Summary for Recycling Commodity Traders
Our new design gives traders immediate access to essential data and tools for efficient daily trading operations, fostering intuitive trading and smarter decisions.
Conduct all order transaction types (buy, sell, and brokerage) from our single Order Management hub, providing critical information at your fingertips for efficient, profitable trading.
Manage all order fulfilment steps from our single hub to optimize the order-to-cash cycle, eliminating delays or blockages.
Track weighing confirmations due for outbound load sales and make controlled adjustments to prices and weights for timely order completion and invoicing.
Automate inventory cycle counting via file imports and adjustment of discrepancies for accurate, up-to-date valuations, enabling smarter trading decisions. This efficient process allows for frequent stock takes to keep traders updated on available stocks and locations.
Theme 4 Modern Experience & Sustainability – Design for a Better Future
Quentic’s latest plan is to execute new technical solutions for the modern experience. This comprehensive plan involves multiple phases to ensure this transformation executes successfully.
These include:
- Technical foundation: Adopting new technologies in line with market developments
- Updating the user interface: Improve usability based on user experience research
- Module migration: New technologies and improved functionality are gradually introduced to each Quentic software module
This ensures that Quentic continues to provide users with the best user experience and technology, offering a wide variety of benefits including Customer focused development, increased efficiency of current functions, and more.
Benefits of using the modern experience
Other Key Spring 2024 Release Highlights
- Inactive Rental Enhancements: Increase revenue with flexibility to configure rental charges for inactive, larger containers (e.g., Roll-Off). Suitable for both short term and seasonal hire, this feature incentivizes proper service activity to maximize margins.
- Duty of Care on Customer Portal: We've automated the Duty of Care process in line with UK regulations. Delivery, creation, and acceptance of obligatory documents are now simplified, reducing labour, and increasing compliance.
- New End of Day Payments Reconciliation (AR): A new report to reconcile received payments daily is now available, supporting more efficient financial management.
- Price Override Tolerance at Scale: Authorized users can change material purchase prices at the scale within a tolerance level. An email alert to the supervisor ensures appropriate oversight.
- Secondary Pricing Charging: Extend secondary charges to specific collection jobs, transparently included on invoices linked to job and service dates. This provides additional revenue and reduces invoicing queries, putting you in control.
Delivering Superior Automation, Driving Efficiencies, and Supporting Sustainability Goals