About the Town of Orleans Water Department

Situated on the ‘inner elbow’ of Cape Cod, the town of Orleans’ water department manages water quality and wastewater treatment for around 5.8K customers. Groundwater is supplied through 8 wells and the town has a state of the art water treatment plant with ultrafiltration membranes. Using these resources, the department maintains high quality municipal water supply, ensuring sufficient water to meet the needs of all its customers, even on the most demanding days of summer.

6
Population
102
of water main
2
water storage reservoirs
939
hydrants

Move Beyond Templates with Tailored Functionality

Automating the reporting process was a key advantage for the Town of Orleans water department, when staff discovered that some expertise was held by just one individual. Now reports for the Department of Environmental Protection are easy to collate, taking just minutes, instead of hours. Moreover, staff were able to intuitively create tailored reports, with no need for a developer: “AMCS Field Services isn’t a cookie cutter solution. Many of the features, I created myself and now everyone can use them.”

After the building of our six-million-dollar treatment plant here in Orleans, I spent years looking for and testing asset management and preventative maintenance software in order to be proactive rather than reactive with its upkeep. I fell upon AMCS Field Services at a DEP training session and found what I had been looking for and so much more. The possibilities for what AMCS Field Services can accomplish seem endless.

Sue Brown, Assistant Superintendent

AMCS Field Services for utilities brochure

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Discover how the town of Orleans water department was able to save time, boost productivity and document institutional knowledge using AMCS Field Services.

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