About Schulstad
Schulstad Denmark is a leading producer of bakery products, producing 120 million bags of fresh bread annually to the Danish retail industry.
Schulstad Denmark’s origins date back to 1880 and the company has worked consistently since then to advance the Danish consumer bread culture by emphasising the traditional bakery craft. Their more than 800 employees at 3 bakeries and distribution centres work to produce and distribute breads and pastries to 2,700 retail customers daily on 110 routes handled by 80 trucks.
Challenge
Niels Holm, Logistics Director at Schulstad Denmark, "Our distribution is special in the sense that most of it is carried out during the night when our customers are not present at location."
Challenge
Niels Holm, Logistics Director at Schulstad Denmark, "Our distribution is special in the sense that most of it is carried out during the night when our customers are not present at the location. Therefore, we were in need of a solution to document proof of delivery. We have narrow customer time windows and we must be able to document that we comply with them."
Solution
"In order to perform excellent customer service, it is our business model to provide our customers with the visiting patterns they wish. Down the line, we want to expand the solution with notifications automatically issued to the customer in case of delays or changes, as our distribution is dependent on e.g. traffic conditions."
Solution
"In order to perform excellent customer service, it is our business model to provide our customers with the visiting patterns they wish. Down the line, we want to expand the solution with notifications automatically issued to the customer in case of delays or changes, as our distribution is dependent on e.g. traffic conditions."
The mobile solution from AMCS makes it possible for Schulstad to perform better customer service. Niels Holm explains, "In addition to having detailed route lists sent to the smartphone, our drivers have access to pictures and descriptions of where to place the goods. This is a huge advantage to us and our customers when it comes to replacements and substitutes."
Results
With AMCS’ mobile solution it is possible for Schulstad’s drivers to register the exact amount of delivered goods and register how many empty pallet and boxes are returned.
Results
With AMCS’ mobile solution it is possible for Schulstad’s drivers to register the exact amount of delivered goods and register how many empty pallet and boxes are returned.
Major benefits from implementing the system:
- Planning and mobile solution integrated in one system
- Proof of delivery at customers in appliance with time windows
- Route lists with direct access to navigation from mobile unit
- Large savings in terms of acquisition and maintenance on hardware and more
Schulstad achieves success using the following AMCS solutions:
With an end-to-end solution from AMCS, we now have master route planning, operational planning in real time, and a mobile solution all in one system.
discover how AMCS Route Planner will reduce costs and carbon emissions
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