AMCS has a dedicated delivery team to provide effective consultancy, project management, training, and support. The AMCS delivery team has project engineers based in the USA, Ireland, UK, The Netherlands, Scandinavia, Australia, and New Zealand to offer a dedicated service for our customers in all relevant markets and beyond.
The Professional services team is dedicated to working closely with customers to understand the customer’s needs and expectations as well as ensuring the customer continues to gain maximum results after the project handover. AMCS follows a proven project delivery structure to ensure successful execution and handover of every project for our customers.
Customer Success
From day one to year one and well beyond
From day one to year one and well beyond, our Customer Success Team is always by your side, ensuring that your AMCS Group experience exceeds your greatest expectations.
The Customer Success Team is more than a function within our organization; it is a core value and philosophy that is ingrained within AMCS Group to be completely customer-centric. Our customer success teams provide top-tier service and increased efficiencies across your organization by providing proactive and consistent value, as well as maintain and improving satisfaction and the overall experience of our customers.
Our Customer Success Managers are the customer's advocate, ensuring complete product utilization and solution value throughout your organization by developing a comprehensive understanding of your organization. They provide regular check-ins, quarterly business reviews, collaboration to establish concrete success measures, reviews of necessary product enhancements, and proactive outreach regarding product roadmaps and future enhancements that may significantly enhance your experience with our suite of product solutions.
The AMCS Group Customer Success Team provides you with the tools to succeed. In order to achieve this, we employ a structured point of contact, with clear hand-offs during the project lifecycle and a user engagement program designed to fuel your success. From day one, our team invests the time to learn about your business to ensure a frictionless, worry-free experience.
AMCS Route Optimization delivers effective route planning for enhanced efficiency and lower fuel costs.
A complete Enterprise Management solution designed to increase profit and boost productivity for waste and recycling companies.
The AMCS Platform is an intelligent ERP software platform designed to help waste and recycling companies increase efficiency, reduce costs, and embrace greater automation.
Our platform offers relevant solutions for various industries
AMCS recycling software is a complete solution that covers inbound management, material grading and trading.
AMCS Material Recovery Facilities (MRFs) software improve visibility, increase efficiency, and drive sustainability in the circular economy.
AMCS offers a complete waste management solution for Construction & Demolition activities, waste collection services, managing transfer stations, recycling activities, landfills and support material trading.